When visiting online casino sites, you may come across the term eCOGRA and wonder what it is. The short explanation is that it is a UK-based organisation formed to give players reassurance over fairness and transparency in online gaming.
The acronym stands for eCommerce and Online Gaming Regulation and Assurance. eCOGRA is an independent not-for-profit organisation that works with online casinos worldwide. All sites listed are eCOGRA certified casinos.
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Who are eCOGRA?
The organisation was founded in 2003 when industry giants Microgaming and 888.com teamed up to create a system where customers could be confident that online casinos could be trusted with their cash. It provides operators and software suppliers with a range of services that promote self-regulation within the industry.
Online gaming sites are not legally required to be eCOGRA certified casinos, so seeing the organisation’s seal of approval means a site meets its high standards. Gaming sites are inspected in several areas to gain the eCOGRA seal of approval.
Policy objectives include protecting vulnerable customers, preventing underage gambling, protecting customers’ details, fair gaming, prompt payments, honest advertising, and providing a safe playing environment. Licensed sites are monitored and regularly inspected to ensure they continue to meet the criteria.
Another critical role of eCOGRA is standing up for the rights of players. If you have a dispute with an online gaming company, you can turn to eCOGRA for help and support free of charge.
However, this only applies to sites that are members of the organisation and hold a licence from the United Kingdom Gambling Commission. If you play on a site that has not been licensed, unfortunately, eCOGRA won’t be able to help you.
eCOGRA services some of the country’s most prominent names in gaming, including, NetEnt, and bet365, to ensure their players remain safe.